Renowned International Customer Service guru John Tschohl held a two day seminar on delivering exceptional service from the 28th to the 29th of March 2017. The seminar saw participants from across industry taking part. About 200 delegates attended the seminar and the challenge was posed on all participants to develop and maintain a service culture. Delegates were equipped with knowledge on creating a strategy to achieve and maintain a service culture and delivering exceptional service. Congratulations to TelOne Centre for Learning for raising the TelOne flag high.